CRM (customer relationship management)
ERP (enterprise resource planning)
Social Office
Order Management
Warehouse, Shipping & Logistics
Finance and Accounting
Document management
CMS (web content management)
All people need jobs. And all jobs need tools. The nature of those tools may vary, but giving your people the right tools for the job pays off in efficient operations.
REVENGE OF THE NERDSUbiquitous technology. Retail clerks use a POS systems (point of sales). Marketers use eCommerce system to orchestrate sales and promotions. Sales Reps track customer interactions in a CRM. Web Masters rely on content management systems (CMS) to keep the website fresh. Finance relies on accounting and ERP to process orders. Buyers use that same ERP to manage inventory. And the folks in the warehouse need to know when to pick and where to ship.
I CAN’T HEAR YOUGone are the days when information could live in jealously guarded silos. If your people can’t get to—or worse, don’t even know about—information that might close a sale, or prevent an out-of-stock or overstock situation, or save time when it comes to forecast the next quarter, the business suffers.
THE SOCIAL OFFICEBy giving them the right tools, you can help your people succeed in their jobs. You may also find that those people now help others succeed in their jobs. Once the constituent systems are in place and properly integrated, your people can begin to collaborate in unexpected ways: documents can be rated and tagged and thus found; projects can be centralized while disbursing the means to contribute to them; CSRs can see which product expert is online to get help resolving a customer question. And so on.
TO EVERY PROBLEM, A SOLUTIONThe need for information and the means to access it. A requirement in search of a solution. Fortunately, there are solutions. Even better, there are Open Solutions. And better still, CorraTech can stitch them together into a Compiled Solution that exactly meets your needs, now, and in the future.
Your people want to do a good job. You can let them.
CRM (customer relationship management)
ERP (enterprise resource planning)
Social Office
Order Management
Warehouse, Shipping & Logistics
Finance and Accounting
Document management
CMS (web content management)