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Social and business networks have existed for a long time. Using technology, however, to provide the tools to better establish, manage, promote and to more closely and effectively interact with network members is called Web 2.0 and is at the cutting edge of Web strategy. The concept behind social networking technology, either through distributed tool sets or through homogeneous environments, is that useful results are generated from the social and collaborative behaviors of other users. If a vibrant community of likeminded individuals with a common set of values, visions, ideas, interests, conflicts is created by optimizing such technology, hidden organizational opportunities are revealed. By implementing Web 2.0 technology, we believe that every organization, profit or nonprofit, public or private, big or small, has the opportunity to improve their connectedness with the very people that help their organizations thrive. This paradigm shift in Web strategy and implementation presents new opportunities for organizations to innovate using social and collaborative technologies. CorraTech will help you capitalize on these new scalable software platforms by integrating available Web 2.0 tools under a cohesive strategic direction to breath new life into your organization. Some of your objectives may be to: - Invite efficient collaboration between like-relationships or like-groups
- Efficiently capture and share your intellectual capital
- Reveal a unified view of your marketplace
- Enrich your relationship communities with collaborative tools
- Innovate customer support, where customers help other customers
- Bridge your organizations social and financial divide
Some of the value you’ll receive will be: - Stronger and deeper relationships
- Faster productivity improvement
- Faster product feedback and development cycles
- Faster eco system created around your brand
- Immediate customer support
- Real time knowledge transfer
The following is a representation of the tools we will use to implement your new social & collaboration strategy: - Messaging
- Text chat
- Internet forums
- Blogs
- Wikis
- Like groups
- Ratings and lists
- Real time editing
- Social network services
- Social network search engines
- Commercial social networks
- Social guides, catalogs and libraries
- Web content management platforms
- Enterprise portals
- Web store fronts and eCommerce 2.0
- Document collaboration
- Teams and project management
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