Centric CRM

Centric CRM is a full featured enterprise-quality open source CRM solution without the high costs of deployment and support. Centric CRM is the world's most advanced open source Customer Relationship Management (CRM) system. Under continuous development for seven years, Centric CRM comprises over 2 million lines of Java. It is mature, feature rich, and in use by very large customers such as the Weather Channel. It is inexpensive enough for the SMB market but has the stability, security and scalability for Fortune 100 companies.

As a channel partner, development partner and support partner, CorraTech is strategically aligned with Centric CRM and possesses the most in-depth understanding and experience available. As the leading global open source software services and consulting firm, CorraTech delivers end-to-end services for Centric CRM:

• Business process analysis
• Custom module development
• Legacy system integration
• Managed service deployment
• Full-technology stack support
• Onsite & Web-based training.

Centric CRM includes all common CRM modules and adds significant capabilities including the following:

• Sales and Leads Management
• Marketing Campaigns
• Help Desk
• Customer Surveys
• Business Process Management
• Collaborative Project Management
• Reporting, Dashboards
• Enterprise Content Management
• Website Authoring
  

• Advanced Authentication and Encryption
• Logging and Administration
• Ease of Integration
• Scalability and Portability

• VoIP Integration (Asterisk)
• IM Integration (Jabber. XMPP)
• Web Services API
• Email and calendar connectivity
• Voice Recognition
• Tablet-PC Interface for Natural Handwriting

• Windows
• Linux

• Runs on most browsers, including IE6 and higher, Firefox 1.5 and higher, and Safari.

Centric CRM Screen Shots:

Click the thumbnails below to view the full-size images

To obtain a free analysis or more information, call us at +1-973-597-1000 or complete this short online form.